Water coming through a ceiling fixture at 2 a.m. is not a wait-until-Monday problem. An emergency water removal pro gets the source shut off, the electricity made safe, and the water pumped and extracted before it spreads into more rooms.
Free referral to independent, licensed and insured local pros. Zip codes served include 60002.

We are a referral service, not a contractor. The line routes emergency calls to independent local pros around Lake Catherine who answer at night and roll with pumps and extractors already on the truck.
You will not be leaving a voicemail. The line is staffed through the night and on holidays.
Contractors work close to Lake Catherine, so arrival times are often under an hour, depending on weather and call volume.
Expect trash pumps for deep water, portable extractors for carpet, and drying gear on the first trip.
You get a clear price or written estimate before work begins, including any after-hours rate, so there are no surprises when the sun comes up.

An emergency visit is about triage: make the home safe, stop the spread, and get the bulk of the water out tonight. Detailed drying and repairs can follow once the crisis is under control.

First comes safety: water shut off, breakers checked, and outlets near the water tested so nobody gets hurt.
When water is several inches deep, submersible or trash pumps move hundreds of gallons quickly, discharging it safely away from the foundation.
A water-filled ceiling can drop without warning. Pros puncture it in a controlled spot over a container to relieve the weight before it collapses.
Portable extractors and wet vacs pull water from carpet, tile, and hardwood. Area rugs are rolled and moved so they do not bleed dye onto the floor.
Air movers and a dehumidifier get placed before the pro leaves, so the drying clock starts right away.
Tell dispatch if water is still running. You will get quick guidance on the shutoff valve while a pro is located.
You will hear from a local pro within minutes, with an estimated arrival time.
On arrival, the pro checks for hazards, gauges how far the water spread, and gives you a price before starting removal.
The pro removes the water, starts drying, and books a return visit to check readings and plan repairs.
Shut the main valve if you can, then call.
Water was coming through our light fixture at 1:30 in the morning. The pro was there before 2:30, drained the ceiling, and had everything vacuumed up by 4.
Elena V.Upstairs supply line burstThe contractor talked me through the shutoff before he even arrived. That saved our living room floor.
Chris N.Kitchen sink line failureSix inches of water in the garage after the water heater blew. They pumped it out in about forty minutes and checked the outlets before turning power back on.
Hector R.Water heater rupture, garageA pipe let go on Christmas Eve. They answered, showed up, and quoted me before doing anything.
Linda S.Holiday emergency, laundry room

Arrival is often within the hour. The contractor will give you a specific window on the phone.
Pricing is set by the independent contractor. Some charge an after-hours fee, and they will tell you before work begins.
Only if the panel is dry and safe to reach. Never stand in water to touch electrical equipment.
A shop vac helps with a small spill, but it cannot reach water soaked into carpet pad, subfloor, or wall cavities. Anything more than a small puddle usually needs professional extraction and drying.
Stay clear and keep pets out. A pro will drain it safely, since a full ceiling can fall without warning.
No. A Water Damage is a free referral line. We connect you with independent, licensed and insured local contractors who do the work and bill you directly.

Emergency calls from Lake Catherine, IL and surrounding zip codes such as 60002 are routed to independent pros working nearby.
Check the nearby cities below. You will know on the call if your address is outside a contractor's range.
