You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
One free call connects you with an independent local specialist. Areas served include zip codes 38122 38125 38107 38106 38105 38104 38103 38109 38108 38152 38132 38141 38111 38112 38113 38114 38115 38116 38117 38118 38119 38018 38016 38133 38131 38134 38128 38120 38127 38126 37501 37544 38088 38101 38124 38130 38136 38137 38145 38148 38150 38151 38157 38159 38161 38163 38166 38168 38173 38174 38175 38177 38181 38182 38184 38186 38187 38188 38190 38193 38194 38197.

Sewage is a health hazard first and a water problem second. A Water Damage is a free referral service that connects you with independent, licensed and insured contractors near Memphis who are equipped for Category 3 blackwater, including protective gear, containment, and hospital-grade disinfectants.
Crews wear disposable coveralls, nitrile gloves, rubber boots, eye protection, and respirators so pathogens do not leave the work area on their clothes.
Plastic barriers seal off the affected area, and HEPA air scrubbers create negative pressure so contaminated air does not drift into clean rooms.
Confirm license and insurance on arrival. Biohazard jobs should only go to properly insured pros.
Pricing for each phase is written down and approved by you first.

Proper sewage remediation is methodical. Contamination is removed, every surface is disinfected, and only then does drying begin.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Carpet, pad, drywall, insulation, and particleboard that touched sewage cannot be reliably disinfected and are bagged and removed.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
Air scrubbers and odor treatments clear the smell so it does not return once the area dries.
Cleanliness is checked, sometimes with ATP swab testing, before drying gets the area ready for rebuild.
Tell dispatch which drains are backing up and how far the sewage spread.
A local contractor calls back with an arrival window and reminds you to keep everyone away from the contaminated area.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Raw sewage is a health risk. Get a protected crew out fast.
Our main line backed up into the basement. They sealed it off, suited up, removed everything contaminated, and the smell was completely gone.
Carmen E.Main line backup, basementThey explained why the carpet and bottom of the drywall had to go. Not what I wanted to hear, but it made sense once they mentioned what is in sewage.
Steve R.Toilet overflow into finished roomI have little kids, so I was worried. They set up an air scrubber and plastic walls so nothing spread upstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

It is Category 3, meaning grossly contaminated. That category triggers full biohazard protocols.
Small, contained jobs may be fine. For large backups or vulnerable family members, staying elsewhere is often safer.
Tiny spills on tile may be manageable with protection. Anything soaked into carpet or walls should be handled by a pro.
Often only with a sewer backup add-on. Your agent can tell you what your policy includes.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. We connect you with independent local pros. Verify their license and insurance before work starts.

Independent sewage cleanup contractors in the network serve Memphis, TN and nearby zip codes like 38122 38125 38107 38106 38105 38104 38103 38109 38108 38152 38132 38141 38111 38112 38113 38114 38115 38116 38117 38118 38119 38018 38016 38133 38131 38134 38128 38120 38127 38126 37501 37544 38088 38101 38124 38130 38136 38137 38145 38148 38150 38151 38157 38159 38161 38163 38166 38168 38173 38174 38175 38177 38181 38182 38184 38186 38187 38188 38190 38193 38194 38197.
Nearby cities are listed below.
